Shipping policy

 

Order Processing

  • Order Confirmation: Once you place an order, you will receive a confirmation email. Please review your order details and ensure all information is correct.

  • Processing Time: Orders are typically processed within 1-2 business days with an order cut-off time of 5:pm (EST) Processing times may vary during peak seasons or holidays.

Tracking Your Order

  • Tracking Information: Once your order is shipped, you will receive a tracking number via email. Use this number to track your shipment on our website or the carrier's website.

Lost or Damaged Items

  • Lost Shipments: If your order is lost in transit, please contact us within 7 days of the estimated delivery date.

  • Damaged Items: If your item arrives damaged, please contact us immediately after delivery. Provide photos of the damaged item and packaging for a replacement or refund.

Returns & Exchanges

  • Return Policy: Please refer to our Return Policy page for detailed information on how to return or exchange an item.

Contact Us

  • Customer Support: If you have any questions or concerns about your order, please contact our customer support team at support@poshpolishvariety.com or 877 745 7654