Shipping policy
Order Processing
We offer FREE standard shipping on all U.S. orders.
- Order Confirmation: Once you place an order, you will receive a confirmation email. Please review your order details and make sure all information is correct.
- Processing Time: Orders are typically processed within 1–2 business days, with an order cut-off time of 5:00 PM ET.
- Delivery Time: Standard delivery generally takes 5–8 business days after processing. Delivery times may vary during holidays, peak seasons, severe weather, or due to carrier delays.
Tracking Your Order
- Tracking Information: Once your order ships, you will receive a tracking number by email. You can use this number to track your shipment through the carrier’s website.
Lost or Damaged Items
- Lost Shipments: If your order appears to be lost in transit, please contact us within 7 days of the estimated delivery date.
- Damaged or Defective Items: If your item arrives damaged or defective, please contact us as soon as possible after delivery. Some supplier-fulfilled products may have a specific reporting timeframe stated on the applicable product page. Please provide clear photos of the item, packaging, and shipping label.
Returns
- Return Policy: Return eligibility varies by product. Please review the return information shown on the applicable product page and our full Return Policy for complete details.
Contact Us
- Customer Support: If you have any questions or concerns about your order, please contact us at customerservice@poshpolishvariety.com or 877-745-7654.